Sharing satisfied customer stories is always a pleasure. This is right up there with the most interesting. George Wenstrom, technical customer service rep for BLACKHAWK in Manhattan, Montana, took a call from a customer saying how happy he was with his much-used BLACKHAWK 3-Day Assault Pack. The customer, a retired Navy fighter pilot, reached out to ask about either getting the pack repaired (the bottom had ripped out) or replaced because of the pack’s life-time warranty. That led to a conversation about the pilot and the pack’s back story. The pilot served four years as a military aide to both…